| Q. |
When will the race photo's be available
to view & buy? |
| A. |
We try our very best to have
all
race photos fully catalogued and uploaded no later
than the day following the race - and we haven't failed
yet! We don't upload in dribs & drabs like some! |
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Q. Why don't you offer other photo sizes,
such as 5 x 7 or 10 x 8?
This is
simply due to how our modern digital SLR cameras
capture the image. The image is taken in a
proportion of 3:2. If we were to use those
"traditional" sizes (2.5:2 proportion) we'd have to
crop too much of the image - often meaning losing
either the runners feet or worse, their head! And we
can't have that !! |
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| Q. |
I've entered my race number but can't
find my photo's, why? |
| A. |
Because we couldn't see all or part of your
number. This is most often caused by arms/hands
covering the number, or a folded race number, or
someone got just in the way ! |
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|
| Q. |
Will my photo's look better than they do
on screen? |
| A. |
Oh yes! On screen images are displayed at a low
resolution to speed browsing, they also include a
copyright message. The finished image will be at
high resolution and will be cropped and enhanced to
provide maximum visual impact - the copyright notice
is not printed on the final image. |
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|
| Q. |
Will my photo's fade? |
| A. |
All of our photos are printed onto the highest
quality FujiFilm Crystal Archive photographic paper,
which produces prints that are guaranteed fade
resistant for 150 years! |
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| Q. |
How much are delivery charges? |
| A. |
We add a nominal £1.50 flat fee onto all print
orders, which covers postage and packaging. There
are no delivery charges for emailed JPEG's. |
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|
| Q. |
How long will my photo's take to be
delivered? |
| A. |
Delivery time for prints is usually 2-3 days
from receipt of payment. Orders for JPEG versions
will be processed and emailed within 24 hours of
payment. |
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|
| Q. |
Do you offer any discounts? |
| A. |
Yes we do! You can take advantage of our
3-for-2 (or multiple) offer, where you get the cheapest item(s) for
free. This applies to both prints and digital
images. |
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|
| Q. |
I have found images of me within
'Unidentified Images', are these included within the
"Digital-All my images" package? |
| A. |
Yes, providing that you are visible in each
image. Just place and pay for your order, then email
us with the extra image references and we'll do the
rest. |
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|
| Q. |
Can I post my photo's on Facebook /
Twitter etc? |
| A. |
Once you have purchased an image or images, you
are free to use them as you see fit for
personal use,
whether than be on social networking sites, t-shirts
etc.
All of our images are copyright
protected under UK law and the Berne Convention. The
copyright of all images remains the property of
Craig Johnson and Runner-Photos.co.uk.
Use of
our digital images within any local press
publication (printed or electronic) is subject to
carrying a copyright credit whenever used. Failure
to suitably credit either Craig Johnson or Runner-Photos.co.uk
will result in you and/or the publication / website
being liable for unauthorised use and incurring
financial penalties.
Images may be used
commercially with standard rates being applicable. |